Partially Degraded Service

Incident Report for NotificationAPI

Resolved

We discovered an intermittent issue with a cloud infrastructure provider's third-party library that caused a bug in our notification sending functionality (the send endpoint) for a small portion of the requests.

The issue has since been resolved, and we are now contacting Enterprise customers with a list of affected notifications.

Our logs would also indicate "In Progress" or "Failed" notification status for these notifications.
Posted Jul 28, 2025 - 22:00 UTC