The issue seemed to have a temporary nature and did not cause any email outages for the limited number of users it impacted. We continue to migrate these users from the old DNS verification system to the new one, which is more robust.
Posted Jul 03, 2025 - 18:32 UTC
Investigating
We are currently investigating an issue with some verified domains intermittently missing their MAIL FROM verification, possibly impacting outgoing emails' MAIL FROM field (not the from address). This issue affects users on our older DNS configuration system, where DNS records end with: svcb.io.
While we are investigating this issue, we are also in the process of moving our users from the old DNS system to the new one. We'll be in touch with you one by one to help you transition.